PRIVACY POLICY
Who are we
Fullis Retail is the data controller. This means we decide how your personal data is processed and for what purpose. Our contact details are: 01914779555.
The purposes of processing your personal data
We use your personal data for the following purposes:
Improve our products and services,
Process orders
Manage your account
Send emails, either informative or promotional.
We may collect this information when you sign up to our website, or place an order with us.
The categories of personal data concerned
We process the following categories of your data:
Personal data
Name
Company Name
Address
Contact Information including email address
Customer information, relevant to surveys and offers.
Telephone Number
For how long do we keep your personal data
We keep your personal data for as long as is necessary, i.e. to use in case of any legal claims/complaints and for safeguarding purposes.
Sharing your personal data
Your personal data will be treated as strictly confidential and, when necessary, will be shared only with the personnel involved in the processing and execution of your order. (This may include packers, couriers and the relevant members of the administration team, among others.)
Providing us with your personal data
You are under no statutory/contractual requirement or obligation to provide us with your personal data, but please be advised that failure to do so means you will be unable to purchase from us.
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
The right to request a copy of the personal data which we hold about you;
The right to request that we correct any personal data if it is found to be inaccurate or out of date (redundant);
The right to request your personal data is erased where it is no longer necessary to retain such data;
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact:
0191 461 1105
Why we use cookies
Cookies cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
enabling a service to recognise your device so you don’t have to give the same information several times during one task
recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
analysing data to help us understand how you use online services so we can improve them
Our use of cookies
Important information about this list of cookies: whilst we aim to keep this up to date this site does also use services from third parties such as YouTube (Video), Vimeo (Video) and Disquss (Social Comments) and so we cannot guarantee that we have full disclosure of cookies placed by these third parties. This site also offers the ability to share our content on Google+, Facebook and Twitter. Each of these sites has the ability to set cookies on your computer and if you would like to know more about this, please contact the relevant website to learn more about the cookies that they may use.
Cookies for measuring use of services
By understanding how people use the website we can improve the content and functionality provided. This also ensures that the service is available when you want it and fast. We use a number of different methods of gathering this data.
